Terms and Conditions for Mapstory

 

Effective Date: May 13, 2026

Welcome to Mapstory. Please read these Terms and Conditions carefully before using our website and services.

By accessing or using our website (www.mapstory.com), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

 

1. General Information

Mapstory is an online store specializing in modern home products, including kitchenware, home decor, lighting, bedroom, and bathroom essentials. We reserve the right to update or modify these Terms at any time. Your continued use of the website after changes constitutes your acceptance of the new Terms.

 

2. User Accounts

When you create an account on Mapstory, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

 

3. Orders and Payments

  • All orders placed on Mapstory are subject to acceptance and availability.
  • Prices are listed in USD and are subject to change without prior notice.
  • Payment must be made in full at the time of ordering through our secure payment gateways.
  • We do not store your full credit card information.

 

4. Shipping and Delivery

  • We ship worldwide with reliable carriers.
  • Delivery times are estimates only and not guaranteed.
  • Risk of loss or damage to the products passes to you once the package is handed over to the shipping carrier.
  • You are responsible for any customs duties, taxes, or import fees applicable in your country.

 

5. Returns and Refunds

  • Returns are accepted within 14 days of delivery for non-used items in original condition.
  • Customized or personalized products are non-returnable.
  • Shipping costs for returns are the responsibility of the customer unless the product is defective or damaged.
  • Refunds will be processed within 7–14 business days after we receive and inspect the returned item.

 

6. Intellectual Property

All content on this website, including text, images, logos, product photos, and designs, is the intellectual property of Mapstory and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

 

7. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Engage in data scraping or automated extraction
  • Harass, threaten, or abuse other users or staff

 

8. Limitation of Liability

To the fullest extent permitted by law, Mapstory shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product involved

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9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the courts in Vietnam.

 

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting the updated version on this page.

 

15. Contact Us

If you have any questions or concerns about this Term and Conditions, please contact us: